Terms and Conditions
Last updated: 22 September 2026
1. Seller and contracting party
Your contracting party is Tobias Glück, trading as 8D Scan Pro, Bauerwiese 5, 30926 Seelze, Germany, email: info@8dscanpro.com. By using the service you enter into a contract with this seller.
2. Service description
8D Scan Pro is an AI-assisted service for reviewing and assessing 8D reports. It analyses uploaded reports, scores disciplines D1 to D8, and produces findings, improvement suggestions and a downloadable report.
3. Acceptance
By registering and continuing to use the service you accept these terms. You confirm that you are of legal age or authorised to act on behalf of your organisation.
4. Account and credentials
You must keep your credentials confidential, provide accurate information and keep it up to date. You are responsible for all activity under your account.
5. Licence and intellectual property
We grant you a limited, non-exclusive, non-transferable right to use the service within your selected plan. All rights in the service, including software, documentation and branding, remain with the seller. Reverse engineering, resale, redistribution and circumvention of technical limits are prohibited.
6. AI content and user responsibility
Scores and recommendations are generated using artificial intelligence and may be inaccurate, incomplete or unsuitable. You must review results professionally and must not base decisions solely on AI content. You are responsible for your prompts, your use of outputs and your rights in uploaded content. You must not process illegal content, create deceptive or hateful content or malware, or attempt to bypass safeguards. We may remove content, refuse or filter outputs and suspend accounts for violations. Rights holders may report infringing uploaded content to info@8dscanpro.com; repeated infringement leads to suspension. Our AI and liability notice applies in addition.
7. User content
You grant us a limited licence to host and process uploaded content solely to provide the service. You confirm that you are entitled to submit it and do not infringe third-party rights.
8. Prohibited use
The service must not be misused, including for unlawful purposes, fraud or spam, infringement of third-party rights, or interference with the security of the service, such as malware, scraping or probing for vulnerabilities.
9. Pricing, payment and subscription
The prices shown at the time of ordering apply: three free reviews, then single reports, report packs or the monthly Pro subscription. The Pro subscription renews automatically each month and is cancellable monthly, effective at the end of the current billing month. Payment, billing, tax, cancellation and refund mechanics are additionally governed by Paddle's Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
10. Availability
We do not guarantee uninterrupted or error-free performance. Maintenance, development and events beyond our control may cause limitations.
11. Disclaimer of warranties
To the fullest extent permitted by law, all implied warranties are disclaimed, including merchantability and fitness for a particular purpose. Mandatory statutory rights remain unaffected.
12. Liability
We have unlimited liability for intent and gross negligence, for injury to life, body or health, and where liability is mandatory by law. For a slightly negligent breach of an essential contractual obligation, liability is limited to the typical, foreseeable loss and to the fees paid in the preceding twelve months. Liability for other cases of slight negligence is excluded, in particular for indirect, consequential or special damages such as loss of profits or data. Our AI and liability notice applies in addition.
13. Indemnity
You indemnify us against third-party claims arising from your content, unlawful use or violations of these terms.
14. Suspension and termination
We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious violations. After termination, stored content is deleted after reasonable periods; export results you need in good time.
15. Force majeure
We are excused from performance to the extent and for as long as events beyond our reasonable control prevent it.
16. Assignment
You may assign rights under this contract only with our consent. We may assign the contract as part of a merger or acquisition.
17. Governing law and venue
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers this applies only insofar as mandatory consumer protections at their place of residence are not withdrawn. Where permitted, the venue is our registered seat.