Sample result
What an 8D review looks like
A complete review result for a sample 8D – exactly what you get after uploading your own report: overall score, D1–D8 scores, root cause evidence, findings and a PDF report.
Supplier, part and numbers are fictitious. The report is assessed with the same criteria and weights as in the app.
The reviewed 8D report at a glance
- Supplier
- Sample Plastics Ltd. (fictitious)
- Complaint
- Q-2026-0147
- Part
- Connector housing PA66 GF30
- Defect
- Broken latch
- D2: At the customer's assembly line, 37 of 2,400 housings from batch 2639 were found with a broken latch.
- D3: Stock was blocked and sorted (11,800 parts, 52 rejects), clean point from batch 2642.
- D4: The supplier names over-dried granulate after a wrong dryer setting as the root cause.
- D5–D7: Dryer parameters locked with a password, operators trained, FMEA "will be updated".
The review result
Sample Plastics Ltd. (fictitious) · Complaint Q-2026-0147 · 8D_Q-2026-0147_connector_housing.pdf
Discipline scores
Root cause evidence
Supported by evidenceThe dryer log shows an extended drying time in the affected period. Reproduction or a comparison of defective and good parts is missing, and alternatives are not ruled out with data.
- Effectiveness proven in D6
- Alternative causes ruled out with data
- Remaining uncertainty stated
- Detection root cause explained
How the report would score higher
The three disciplines with the biggest impact on the overall score, with concrete additions.
D4 Root Cause Analysis
now 55/100 · weight 25%up to +11 points overall- Compare residual moisture or impact strength of defective and good parts.
- Rule out latch tool wear, weld line and melt temperature with measurement data.
- Analyse the detection root cause: why did the outgoing inspection not catch the broken latch?
- Question "operator set it wrong" further: why was a wrong setting possible?
D7 Prevention
now 50/100 · weight 15%up to +8 points overall- Attach the updated FMEA and control plan with dates.
- Transfer lessons learned to other dryers and similar PA66 parts.
D5 Corrective Actions
now 65/100 · weight 20%up to +7 points overall- Add a detection action, e.g. a latch or insertion force check in the outgoing inspection.
- Name owners and due dates for each action.
Detailed score per discipline
D1 Teamweight 5%
80/100The team is cross-functional with production, quality and toolmaking; team leader and roles are named.
Missing for a full score
- Add the customer contact or the customer's supplier quality engineer to the team.
D2 Problem Descriptionweight 10%
70/100Defect, location found, quantity and batch are clearly described. The description stays with the detection and does not anticipate the root cause.
Missing for a full score
- Attach photos of a defective and a good part.
- State the deviation from the drawing or specification (characteristic, nominal value).
D3 Containmentweight 15%
75/100Blocking, sorting with results and a marked clean point are documented and implemented promptly.
Missing for a full score
- Include parts in transit and at other customer plants in the containment.
- Attach the sorting work instruction.
D4 Root Cause Analysisweight 25%
55/100The root cause "over-dried granulate" is plausible and supported by the dryer log, but not reproduced. Alternatives are only called "excluded". Why the defect was not detected remains open.
Missing for a full score
- Compare residual moisture or impact strength of defective and good parts.
- Rule out latch tool wear, weld line and melt temperature with measurement data.
- Analyse the detection root cause: why did the outgoing inspection not catch the broken latch?
- Question "operator set it wrong" further: why was a wrong setting possible?
D5 Corrective Actionsweight 20%
65/100Locking the dryer parameters is a technical action, which is good. Training alone is weak. There is no action on detection.
Missing for a full score
- Add a detection action, e.g. a latch or insertion force check in the outgoing inspection.
- Name owners and due dates for each action.
D6 Validationweight 5%
40/100The only evidence given is that no complaint has been received for one week. That is not a robust proof of effectiveness.
Missing for a full score
- Attach a measurement series for insertion force or residual moisture across several batches after the change.
- Define the period and acceptance criterion for effectiveness.
D7 Preventionweight 15%
50/100The FMEA is to be updated but has not been yet. Transfer to other dryers and lines is missing.
Missing for a full score
- Attach the updated FMEA and control plan with dates.
- Transfer lessons learned to other dryers and similar PA66 parts.
D8 Closureweight 5%
70/100The team is recognised and closure is planned.
Missing for a full score
- Date the closure only after proven effectiveness and with customer approval.
Strengths3
- Defect, quantity and affected batch are clearly described in D2.
- Containment with sorting results and a clean point was implemented quickly.
- Locking the dryer parameters is a technical corrective action.
Weaknesses4
- Operator training is presented as the main action but only works organisationally.
- Alternative causes are only stated as "excluded" without data or tests proving that exclusion.
- The root cause was not reproduced, but the report does not openly state the remaining uncertainty.
- Without reproduction the root cause is only probable until D6 proves the corrective actions are effective.
Major Gaps2
- D6 contains no data-based proof of effectiveness.
- The FMEA is only announced, not updated.
Missing Information3
- Photos of defective and good parts
- Residual moisture or material test results for the defective parts
- Owners and due dates of the actions
Critical Findings1
- The detection root cause is missing: the report does not explain why the defect was not detected before shipment.
Improvement Recommendations3
- Compare defective and good parts for residual moisture or impact strength to prove the root cause.
- Introduce a latch function check in the outgoing inspection and add it as a detection action.
- Prove effectiveness with measurement data across at least three batches before closing the 8D.
PDF report
You can download every result as a PDF – to file it, forward it to the supplier or show it in an audit. Here is the report for this sample.
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